Winter Season Return Policy

Looking for our standard Return Policy? Find all the details here.

As the winter chill sets in, we at Besso Floor & Decor prioritize the quality and usability of our products. Due to temperatures frequently dropping below 0 degrees, liquid products are at risk of freezing, which can compromise their integrity. To ensure that every item you purchase from us remains in top condition, we've updated our return policy for the winter season.

Important Update on Liquid Products:

Starting November 15, 2024, all purchases involving liquid products—including, but not limited to, Glues, Silicones, Caulking, and Liquid Foams—will be considered final. Please note that we will not be able to accept returns, exchanges, or offer store credits for these items during this period.

Shop Wisely:

We encourage you to plan your purchases carefully. Assess your needs and make informed decisions to avoid any inconvenience.

Our Commitment:

Our team is dedicated to providing you with high-quality building supplies and we believe this policy is necessary to maintain the standard of our products. We appreciate your understanding and cooperation in this matter.

Stay Warm and Safe:

Thank you for choosing Besso Floor & Decor. We wish you a productive and comfortable winter season. Should you have any questions or need assistance, our customer service team is here to help.